Patients & Visitors

The U.S. Department of Health and Human Services has developed a website that contains information regarding paying for long-term care, which you may wish to visit in order to supplement information contained below. The website may be accessed at www.longtermcare.gov.

Private Pay

If you will be paying for your care on a private basis, you must pay the Basic Rate in full and in advance each month. Accord accepts cash, check, or credit card 30 days in advance prior to admission.

Health Insurance

At the time of admission, all patients must provide information regarding their health insurance coverage, if applicable. You are responsible for maintaining medical and health insurance and for completing claims with respect to medical expenses.

Dual eligible patients and Medicaid patients are being auto enrolled in MYCARE OHIO plans and the government will alert the patient or family member. If this occurs, it is the family and patient responsibility to alert the Business Manager immediately or you will be responsible for owing the center privately.

We highly recommend if you are a long-term patient to enroll the facility as Representative Payee so we can assist with this process.

Medicare

Medicare is a federal health insurance program for people 65 and over and certain disabled people under 65 years of age. It does not provide a comprehensive long-term care component. Medicare covers only those skilled nursing facility services rendered to help a beneficiary recover from an acute illness or injury.

Medicaid

Medicaid is a joint federal-state program designed to provide health care assistance to low income people. Eligibility for Medicaid is made by the government based on certain criteria, such as a lack of resources. If approved for Medicaid, the government will pay for certain covered items.

The above information should not be considered complete. For complete information on payment, please contact the Accord Care Community Business Manager.

Facility Provided Items

Basic necessary toiletries are provided by the center including, soap, shampoo, comb, brush, toothpaste, toothbrush, deodorant, and shaving materials.

Personal Belongings

We encourage patients to bring personal items from home as space allows. These items should be labeled with the patient’s name.

Clothing & Laundry

We recommend that patients maintain 5-7 days worth of clothing at the center to allow time for our laundry services to clean and return the clothing to the patient. If the laundry is going to be completed at the facility, we recommend that the family write the name of the patient on the inside tag with permanent marker.

Families may elect to do patient laundry off-site. If laundry is to be completed by the family, please request a notice to be posted on the patient’s closet to indicate the clothing should not be removed by staff members.

Recommended Clothing

Women

• Dresses or Slacks
• Undergarments
• Comfortable Shoes
• Slippers
• Socks & Hose
• Pajamas & Robe
• Sweater
• Coats, Hat, & Scarf (Seasonal)

Men

• Slacks
• Undershirts & Shorts
• Comfortable Shoes
• Slippers
• Socks
• Pajamas & Robe
• Sweater
• Coat, Hat, & Scarf (Seasonal)

Pharmacy Services

The center has contracted a pharmacy to provide medications to all of our patients. You have the right to choose another pharmacy to fulfill your medication needs. Prior to receiving medications from another pharmacy, the pharmacy must enter into an agreement with our center that sets the cost for medications and the terms and conditions of the relationship.

Outside Medication

We do not allow outside medications to be brought in by the family.

Selecting Your Attending Physician

Our patients have the right to choose their own Attending Physician. If a family doctor cannot care for the patient at the center, we will provide the patient with the names of doctors who are available to attend patients of the center.

Transportation

The center will assist patients with arrangements for transportation to outside appointments. Family members may wish to take their loved ones to appointments or accompany. Transportation or ambulance services not covered by a third party payer will be billed directly to the patient or to the individual responsible for payment of any bills on behalf of the patient.

Our social services staff provides counseling to patients and families in an effort to address problems related to a patient’s illness and adjustment to placement at the center. The staff coordinates meetings with the center’s multidisciplinary team, patients and their families with regard to discharge plans, home services and appropriate transfers with the center. They also serve as an advocate for our patients’ rights, needs and concerns.

Parking

Parking is available on campus. Handicapped parking is located in front next to the building and marked accordingly.

Outside Food

Food brought from home should be taken to the nurses’ station before being given to the patient to verify that the food is within the guidelines of the diet prescribed by the physician.

Meals

We invite you to have breakfast, lunch, or dinner with your loved one. Meal tickets may be purchased at the front desk for $7.00 per meal.

Pets

Pet visits to the center are welcome, but first must be approved by the Executive Director and must have their records from the veterinarian on hand during the visit.

Smoking

Accord Care Community is a smoke-free campus. There shall be no smoking in the open air or the grounds.